Articles | Sales & Marketing


The Price is Right
Sharon L. Cowan | July 3, 2019

The most important skill a service business owner needs to learn is the art of pricing jobs profitably; profitably being the key...read more


Dealing with Sales Call RELUCTANCE
Michael Wilson | June 25, 2019

They are here. At the last ISSA trade show in Dallas, TX, many younger faces were seen behind the exhibitor booths. Younger...read more


The Elements of Value
Duane Carey | February 19, 2019

If we were to travel back about three decades, we would likely find some jansan distributors marketing the same products they had...read more


Help Potential Customers Find Your Cleaning Company
Jack Prenter | February 12, 2019

It wasn’t long ago that potential customers turned to the Yellow Pages or local flyers in the grocery store window to find...read more


360 Degrees of Cleaning
Joan Weis | October 22, 2018

Welcome to the ISSA Show North America 2018—and Dallas. Wow, what a great city! In the decades since the ISSA Show has...read more


The Laws of Attraction
Jerry Land | October 2, 2018

I talk to a lot of CEOs and vice presidents of sales in the jansan industry, and one of the biggest problems...read more


Schrodinger’s Cat
Dave Fellman | September 17, 2018

Erwin Schrodinger had a cat. Actually, that may or may not be true. We do know that Schrodinger imagined a cat, which...read more


The Color of Money
Stu Schlackman | September 7, 2018

Greg graduated from his sales school at the top of his class and eager to start his new career with computer manufacturer...read more