Supply Chain Management Program

Accessible by: anyone

ISSA and Marquette University have partnered to develop an online training course that introduces the seven critical areas of Supply Chain Management, helping individuals learn the processes and achieve a deeper understanding of supply chain management. Participants will excel and provide customers with levels of service they need, at a minimal total cost, and gain insights into how to take an integrated view of various supply chain-related functions to maximize levels of customer service.

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Primary Audience:

  • Early-career professionals, and employees with little or no knowledge of supply chain management, for whom knowing more would be beneficial.
  • Middle managers who are perhaps working in a narrow supply-chain-management area but would benefit from better understanding their role in the broader supply-chain-management context.
    • Buyers in purchasing department
    • Production planners
    • Logistics analysts

Why Take This Program:

First of all, supply chain management has been increasingly recognized as a cornerstone of a company’s success. It consists of multiple areas, such as customer service, operations, logistics, purchasing and sourcing, inventory management, planning, etc., and we see that the most successful companies, particularly in the retail and distribution sectors, are the ones who are able to effectively align and coordinate these functions in one coherent function. To do this, companies need employees with an integrative mindset, ones who understand how their actions impact other functions, customers, suppliers—and vice versa.

This program will build awareness and understanding of fundamental principles of supply chain management and its effects on a firm’s performance. It will increase an employee’s understanding of his/her role in the wider supply-chain-management context. Improve their decision-making from a narrow functional outlook to a broader organizational and ultimately supply chain level.

Marquette Supply Chain Management


“In order for companies to gain a competitive advantage in today’s marketplace, they need to understand how to fulfill customer requests in the manner that they have grown accustomed. One just needs to look at the growth of companies like Amazon, with their next-day delivery model, to grasp the importance of a detailed understanding of the supply chain discipline. These sophisticated new models are becoming increasingly data-centric, expansive, and are providing customers with solutions they’ve never had. To meet these increasingly sophisticated demands of customers, in-depth knowledge of how supply chains operate has become table stakes if companies want to survive. The days of viewing supply chains as just a procurement function are long gone. The new chains impact multiple constituencies from sales, operations, transportation, customer service, and finance and, to compete, supply chain leaders need to understand their impact among these constituencies. At the end of the day, organizations that don’t embrace education to understand this evolving landscape put their futures at risk.”  —Chris Adams, Global EVP, Fresh Products

For more information, contact:

TJ Grim – Training Specialist
800-225-4772 ext 1107  

Mark Warner – Education Manager 
800-225-4772 ext 1371