Would you like to improve client retention by 50 percent? In this Educational Quick Tip, John Garrett explains how benchmarking is the key to not only surviving but also thriving.  

About the Presenter

John Garrett, president and CEO of Facilities Management Advisors, has extensive experience within the facility services, operations, and maintenance industries. His expertise includes sales strategy and growth planning, lead generation, sales metrics, customer relationship management, and sales cycle management.