How can you tell if a floor is marble, granite, or terrazzo? In this ISSA Educational Quick Clip, Bill Griffin reveals four techniques to help you determine the material you are dealing with—and how to care for trendy hard floors—from the ground up.

About the Presenter

Bill Griffin is president of Cleaning Consultant Services, Inc. in Seattle, WA. Using his more than 25 years of experience, Griffin provides consulting and training services to the cleaning industry worldwide.