ISSA TV logo

Back to all videos


Accessible by: anyone

Specify CIMS: Increase Outsourcing Success

Channels: Standards

The ISSA Cleaning Industry Management Standard and Certification Program provides facility managers, building owners, and purchasing professionals with a powerful prequalification tool.

CIMS certification offers assurance that a cleaning organization’s management systems and operations are structured to deliver consistently high-quality service with a focus on meeting customer expectations and requirements.  Any organization can claim that they are dedicated to quality and customer satisfaction, but only a CIMS-certified contractor can assert an independent third party has verified the organization’s management policies, procedures, and safety compliance according to CIMS principles and prerequisites.