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You’ve Got Nothing to Lose. Except a Customer.
Presenter: Lynn Krafft
What would you do if a building manager suddenly called and said she wanted your company out by the end of the day? In this Cleaning Superheroes video, building service contractor Lynn Krafft explains how his proactive problem solving unmasked a dust culprit and rescued a customer.
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About the Presenter
Lynn Krafft, I.C.E., is owner of Krafft Cleaning Service Inc., in Watertown, NY. Krafft, who has more than 40 years of cleaning industry experience, is editor of the International Custodial Advisors Network’s Ask the Building Maintenance Experts website.
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